Client Success Representative (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$78,435 - $104,993 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE focuses on delivering exceptional client experiences and supporting clients across a variety of industries. The role emphasizes professional growth within a supportive company culture that values employee satisfaction and meaningful client impact. Candidates will engage with internal teams and clients to help ensure successful outcomes and long-term partnerships.

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Required Skills

Relationship Management
Solution Delivery
Stakeholder Communication
Account Growth
Issue Escalation
Administrative Tasks
Communication
Interpersonal Skills
Detail Orientation
Problem Solving

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.