Client Success Representative (Remote, Contract)

INFUSE(1 month ago)

HybridFull TimeMedior$81,863 - $109,371 (estimated)Client Success

About this role

The Client Success Specialist at INFUSE helps ensure high client satisfaction by supporting clients across a variety of industries and contributing to the company’s success. The role emphasizes professional growth within a supportive, employee-focused culture that values meaningful connections and continuous improvement. Successful candidates will become part of a team that celebrates successes and prioritizes delivering positive client outcomes.

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Required Skills

Client Relationships
Solution Delivery
Stakeholder Communication
Account Growth
Sales Collaboration
Escalation Handling
Administrative Support
Communication Skills
Detail Orientation
Empathy

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About INFUSE

infuse.com

Infuse is a polished media player app for Apple platforms (iPhone, iPad, Apple TV and macOS) that plays virtually any video file natively and can stream content directly from network drives, cloud services, or media servers. It organizes your collection with rich metadata and artwork, supports advanced playback features (subtitles, AirPlay/Chromecast, HDR and multi‑channel audio passthrough), and integrates with services like Trakt and popular media servers. A free app provides solid playback while Infuse Pro (a paid/subscription tier) unlocks premium codecs, enhanced audio/video features and additional streaming/connectivity options — appealing to users who want a seamless, high‑quality local- and network‑based viewing experience.