Client Success Specialist

Metergy Solutions(1 month ago)

New York, NYOnsiteFull TimeJunior$43,565 - $58,925 (estimated)Customer Success

About this role

The Client Success Specialist at Metergy Solutions supports building owners and property managers by maintaining strong, ongoing client relationships and handling day-to-day inquiries and requests. The role involves coordinating with internal teams and Client Managers to ensure accurate and timely responses and documentation. It also contributes to outreach programs, client communications, and training efforts that support Metergy’s submetering and billing services. This position offers a growth path into Client Success Management or similar roles.

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Required Skills

Client Support
Relationship Management
B2B Communication
Customer Inquiry Resolution
Stakeholder Management
Data Analysis
Data Auditing
Reporting
Cross-Functional Collaboration
Process Improvement

+10 more

Qualifications

Post-secondary Education
Utility Metering Experience
Utility Billing Experience

About Metergy Solutions

metergysolutions.com

Metergy Solutions is a North American submetering provider with over 20 years of turnkey experience delivering metering programs for residential and commercial buildings. They handle all project phases—design, sales, engineering, installation, commissioning, call-centre support and utility billing—under one roof for both retrofits and new construction. Their integrated services and customer-facing tools help property owners accurately allocate utility costs, simplify billing, and streamline resident support.