Director, Client Success
HighlightTA
About this role
The Director of Client Success at Q4 is responsible for leading and developing a high-performing team of Client Success Managers focused on the company’s AI-driven Investor Relations platform. Key responsibilities include driving client retention and product adoption, measuring team performance against key performance indicators, and collaborating across departments to enhance client engagement strategies. The role requires expertise in client success management within a SaaS environment, strong leadership skills, and a deep understanding of the Investor Relations landscape.
Skills
About HighlightTA
highlightta.comHighlightTA is a talent acquisition firm that provides on-demand talent solutions for businesses. They specialize in integrating expert partners directly into client teams, offering services such as strategic leadership, project-based recruitment, and complete talent function management. With a focus on flexibility and cost-effectiveness, HighlightTA helps companies streamline their hiring processes while ensuring access to top-tier talent. Their data-driven approach allows for tailored solutions that align with specific business goals.
About HighlightTA
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for HighlightTA.
Salary
$195k – $257k
per year