Director, Client Success
HighlightTA(2 months ago)
About this role
The Director of Client Success at Q4 is responsible for leading and developing a high-performing team of Client Success Managers focused on the company’s AI-driven Investor Relations platform. Key responsibilities include driving client retention and product adoption, measuring team performance against key performance indicators, and collaborating across departments to enhance client engagement strategies. The role requires expertise in client success management within a SaaS environment, strong leadership skills, and a deep understanding of the Investor Relations landscape.
Required Skills
- Leadership
- Team Management
- Client Success Management
- Performance Monitoring
- Data Analysis
- Client Communication
- Strategic Planning
- Problem Resolution
- Relationship Building
- Talent Development
+10 more
About HighlightTA
highlightta.comHighlightTA is a talent acquisition firm that provides on-demand talent solutions for businesses. They specialize in integrating expert partners directly into client teams, offering services such as strategic leadership, project-based recruitment, and complete talent function management. With a focus on flexibility and cost-effectiveness, HighlightTA helps companies streamline their hiring processes while ensuring access to top-tier talent. Their data-driven approach allows for tailored solutions that align with specific business goals.