Client Support Analyst II
Ripple (5 days ago)
About this role
Ripple is seeking a Client Support Analyst II to provide second-line technical support for its SaaS treasury solutions, assisting clients and internal teams with complex issues. The role involves troubleshooting, resolving technical problems, and supporting client onboarding and integration processes.
Required Skills
- Powershell
- SQL
- Troubleshooting
- Customer Support
- SaaS
- Financial Technology
- Reporting
- Connectivity
- Client Management
- Configuration
About Ripple
ripple.comRipple is a financial infrastructure and blockchain technology company that provides stablecoin-powered cross-border payments and digital asset custody solutions. Its suite of products — including RippleNet, On-Demand Liquidity (ODL), developer APIs, and tools built around the XRP Ledger — helps banks, payment providers, and fintechs move value globally with faster settlement, lower costs, and integrated compliance. Ripple emphasizes enterprise-grade custody, compliance tooling, and partner integrations to enable institutions to adopt blockchain rails at scale. The company positions itself as a bridge between traditional finance and digital assets to modernize cross-border payments.
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