Client Support Associate, Voter Voice

The Client Support Associate at FiscalNote is responsible for serving as the first point of contact for clients using FiscalNote’s platform, ensuring a high-touch, white glove support experience. The role sits within the Client Success organization and focuses on handling client inquiries, feedback, and issues across multiple channels. Associates contribute to continuous improvement by relaying user needs to product and engineering teams and maintaining self-service resources. This position is based in Gurugram, Haryana and supports FiscalNote’s broader mission of providing policy and global intelligence solutions.