Technical Account Manager

Contentsquare(25 days ago)

HybridFull TimeSenior$135,745 - $181,595 (estimated)Customer Support

About this role

The Technical Account Manager at Contentsquare in Cairo is responsible for supporting marquee enterprise customers across the EMEA region and ensuring their long-term success with the Contentsquare platform. The role sits within the global Customer Support organization and focuses on high-touch, white-glove service for strategic accounts. It combines technical expertise with relationship ownership, working closely with internal teams and customers. The position offers growth opportunities in a fast-paced web and app analytics SaaS company.

View Original Listing

Required Skills

Customer Support
Account Management
Stakeholder Management
Escalation Management
Product Education
Project Scoping
Project Management
Product Administration
Platform Configuration
Issue Triage

+13 more

Qualifications

Bachelor's Degree in Computer Science
Bachelor's Degree in Information Technology

About Contentsquare

contentsquare.com

Contentsquare is an AI-powered experience intelligence platform that helps businesses understand and optimize digital experiences. It combines experience and product analytics with Voice of Customer tools to surface behavioral and journey insights that drive engagement, conversion, and retention. Enterprises use Contentsquare to prioritize UX and product improvements, personalize experiences, and measure the impact of changes. The platform is built for product, marketing, and UX teams at scale across global brands.