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Client Support Specialist (Virtual/Remote) at InductiveHealth - ApplyBlast

Client Support Specialist (Virtual/Remote)

InductiveHealth

6 months ago

3.1 on Glassdoor

Remote

Contract

Junior

4 applicants

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About this role

A Help Desk Analyst at InductiveHealth supports public health agencies by resolving Tier 1 and Tier 2 technical requests across SaaS solutions. The role involves providing client-focused support, troubleshooting software issues, and collaborating with internal teams to ensure timely and effective solutions.

Skills

About InductiveHealth

inductivehealth.com

Headquarters

Atlanta, Georgia, United States

Company Size

51-200 employees

Founded

2013

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InductiveHealth Informatics, LLC provides a unified public health data platform integrating disease surveillance, syndromic monitoring, and immunization information management. Its suite includes the InductiveHealth EDSS (powered by Origami Risk), the CDC-developed NEDSS Base System (NBS), EpiTrax, ESSENCE® syndromic surveillance, and WebIZ™ immunization registries—deployed across 40+ state, local, and territorial jurisdictions. Built on FedRAMP and HIPAA-compliant cloud infrastructure, InductiveHealth helps public health agencies detect outbreaks, track immunizations, and respond to public health threats faster.

Recent company news

Pulse 2.0

InductiveHealth: Interview With CEO Eric Whitworth About The Health Data Integration Company

Nov 6, 2025

Yahoo Finance

InductiveHealth Acquires SSDataInfo to Expand and Strengthen its Disease Surveillance Offerings and Better Serve Health Departments’ Mission Towards Data and System Modernization

1 month ago