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© All Rights Reserved. ApplyBlast.com
Peraton
The CRM Help Desk / Support Specialist manages the case queue within an enterprise Salesforce CRM platform, triaging and responding to customer support requests while performing administrative tasks and serving as the primary point of contact for end‑user inquiries. The role ensures cases are resolved or escalated according to service‑level expectations and contributes to knowledge base creation and support metric reporting.
Headquarters
Reston, Virginia, United States
Company Size
10001+ employees
Founded
2017
Peraton is a next-generation technology and national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. Peraton supports every branch of the U.S. Armed Forces, and we serve as a valued partner to essential government agencies that sustain our way of life.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Peraton.
9% above the average for this role