Client Technical Support Agent, Healthcare Revenue Cycle (Remote)
Experian
About this role
The Client Technical Support Agent at Experian provides software support to clients, assisting with troubleshooting, issue assessment, and communication. They manage client issues using CRM tools, escalate complex problems, and educate customers to optimize their experience. The role emphasizes excellent service, proactive communication, and maintaining documentation for future support.
Skills
About Experian
experian.comExperian is a global information services company that helps consumers and businesses understand and manage credit and financial health. For consumers it provides free credit reports and FICO® Scores, credit monitoring, identity protection, and tools to track and improve credit; for businesses it delivers data, analytics, and decisioning solutions for lending, marketing, fraud prevention, and risk management. Branded as a "Big Financial Friend," Experian also connects customers with credit cards, loans, insurance, and other personalized financial products. Organizations rely on Experian for its extensive consumer credit data, scoring models, and compliance-focused services.
About Experian
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Experian.
Salary
$47k – $67k
per year