Customer Care Agent (English and French)
Gameloft
About this role
A Customer Care Agent at Gameloft provides support to customers by addressing their complaints and issues through email and phone. They utilize dedicated web tools to manage cases, escalate problems when necessary, and identify recurrent issues to improve service quality.
Skills
About Gameloft
gameloft.comGameloft is a global game developer and publisher with a 25‑year legacy creating high‑quality mobile, PC, and console experiences. Its portfolio includes well‑known franchises such as Asphalt, Minion Rush, Disney Dreamlight Valley and Oregon Trail, spanning free‑to‑play and premium titles. Gameloft operates multiple in‑house studios, runs live‑ops and events, and partners with major IP holders to deliver cross‑platform games with in‑app monetization and advertising. Players and partners rely on Gameloft for polished production values, ongoing support, and large‑scale publishing expertise.
About Gameloft
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Gameloft.
Salary
$55k – $73k
per year
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