Clinical Support Trainer & CX Expert, Removables (SP)
Dandy(28 days ago)
About this role
The Clinical Support Trainer & CX Expert, Removables at Dandy is responsible for driving clinical adoption and customer excellence as part of the new market launch team. This role involves delivering high-impact training, coaching clinicians on digital workflows, and resolving complex clinical issues, with up to 50% travel for in-practice support. The position demands expertise in intraoral scanning, strong communication skills, and the ability to translate training into effective practices while collaborating with cross-functional teams to improve processes and case quality.
Required Skills
- Clinical Training
- Onboarding Delivery
- Digital Workflows
- Workflow Coaching
- Trust Building
- Clinical Escalation
- Troubleshooting Issues
- Scan Assessment
- Quality Improvement
- Liaison Role
+10 more
About Dandy
meetdandy.comDandy is a fully digital dental laboratory that streamlines the dental practice experience by integrating cutting-edge technology to improve patient care. The company offers a comprehensive range of services, including free intraoral scanners, advanced manufacturing for dental restorations, and real-time clinical support, enabling dentists to efficiently manage their lab work from scan to delivery. With features like rapid turnaround times and innovative products such as 2-appointment dentures and implosion solutions, Dandy empowers practices of all sizes to enhance operational efficiency and patient outcomes.
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