CX Enablement Manager
Lightspeed Commerce
About this role
The CX Expansion Enablement Manager leads the design, development, implementation and measurement of training initiatives for the Customers Organization, with a primary focus on the Expansion Team of 50+ Account Managers. The role aims to equip new hires and current team members with the skills and certifications needed to deliver outstanding customer experiences across the assigned region. This position is based in Berlin or Ghent and requires native-level linguistic and cultural fluency for the region.
Skills
About Lightspeed Commerce
lightspeedhq.comLightspeed is a cloud-native POS and payments platform that helps retailers, restaurants and other hospitality businesses run omnichannel commerce by combining point-of-sale software, e‑commerce, inventory and customer management, payments processing, analytics and integrated hardware. Founded in Montreal, it serves merchants globally with an ecosystem of developer APIs, an app marketplace, payments and financing services to support single- and multi‑location operations. Small and medium businesses choose Lightspeed for its unified platform that simplifies operations, inventory and reporting while enabling seamless in‑store and online selling.
Recent company news
MarketBeatLightspeed Commerce (TSE:LSPD) Trading Down 1.9% - Should You Sell?
1 day ago
PR NewswireLightspeed Commerce Unveils Q3 Product Innovations Designed to Help Merchants Run Smarter and Serve Better
1 month ago
FinvizLightspeed Commerce (LSPD): FQ3 2026 Growth Fueled by North American Retail, European Hospitality
2 weeks ago
The Golf WireLIGHTSPEED COMMERCE POWERS GOLF INDUSTRY GROWTH IN 2025 AND SETS THE STAGE FOR 2026
Dec 10, 2025
Yahoo FinanceLightspeed Commerce Inc. (LSPD) Declines More Than Market: Some Information for Investors
1 month ago
About Lightspeed Commerce
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Lightspeed Commerce.
Salary
$102k – $136k
per year