Collections Officer
OCBC Bank(2 months ago)
About this role
A Collections Officer at OCBC works with customers to help them manage and resolve outstanding debts, supporting their financial recovery through personalised assistance. The role sits within the bank's collections function and contributes to OCBC's goal of delivering customer-centric financial services. It's an entry-level position suitable for fresh graduates eager to develop in a customer-facing banking role.
Required Skills
- Collections
- Customer Service
- Phone Collections
- Negotiation
- Communication
- Emotional Intelligence
- Debt Management
- Target Achievement
- Complaint Handling
About OCBC Bank
ocbc.comDiscover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.
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