Field Collections Agent
Encore Capital Group(16 days ago)
About this role
A Field Collections Agent meets customers at their homes to discuss financial arrangements, offering guidance and solutions to resolve outstanding arrears. The role involves working independently, primarily outdoors, with flexible scheduling and bonuses based on performance.
Required Skills
- Customer Service
- Debt Collection
- Payment Processing
- Communication
- Negotiation
- Empathy
- Remote Work
- Vehicle Operation
- Data Entry
- Financial Education
About Encore Capital Group
encorecapital.comEncore Capital Group is a financial services company specializing in the management and servicing of consumer debt. The company supports individuals in resolving their financial obligations by providing tailored solutions and resources that empower them to regain control over their finances. Encore Capital operates through various subsidiaries to offer services in debt collection, credit recovery, and financial literacy, ensuring compliance with regulatory standards while fostering positive engagement with consumers. Their mission revolves around helping people achieve financial stability and improving overall customer experiences in the debt resolution process.
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