OCBC Bank

Assistant Manager, Contact Center

OCBC Bank(1 day ago)

Hong KongOnsiteFull TimeManager$94,447 - $125,365 (estimated)Customer Service
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About this role

The bank is seeking a Contact Centre Assistant Manager with experience in customer service within the banking or finance industry. The role involves handling customer inquiries through multiple channels, resolving issues, and contributing to service improvement.

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Required Skills

  • Customer Service
  • Communication
  • Multichannel Support
  • Problem Solving
  • MS Office
  • Languages
  • Teamwork

Qualifications

  • HKSI Type 1 RA
OCBC Bank

About OCBC Bank

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Discover a world of financial services with OCBC, the best trusted and established Singapore bank. Explore our range of banking solutions today.

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