Rock Valley Credit Union
The Collections Specialist manages delinquent member accounts by reviewing balances, negotiating repayment plans, and coordinating with legal counsel or collection agencies for proceedings like foreclosures and bankruptcies. This role balances empathy with accountability to protect the credit union's financial health while supporting members in resolving their obligations. The position requires strong communication skills and adherence to federal and state collection regulations.
Personalized service plus convenience at your fingertips at Rock Valley Credit Union, including mobile banking, loans and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rock Valley Credit Union.
5% above the average for this role