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© All Rights Reserved. ApplyBlast.com
First Advantage
The Concierge Specialist role involves managing inbound candidate and client communications via phone and email while supporting open order management and scheduling drug or clinical test registrations. This position requires a critical thinker who can navigate complex workflows without standard operating procedures, ensuring timely resolution of client issues and requests. The specialist will collaborate with internal teams and vendors to enhance the fulfillment process and maintain high customer satisfaction standards.
Headquarters
Atlanta, Georgia, United States
Company Size
1001-5000 employees
Founded
2003
First Advantage is a global provider of background checks and screening services that helps employers and organizations make safer hiring and onboarding decisions. It delivers employment screening, identity and criminal record checks, drug testing, and compliance solutions via a technology platform and integrations that scale for enterprise needs. The company emphasizes award‑winning customer service, data accuracy, and regulatory compliance (including FCRA-related processes) to mitigate risk. First Advantage operates across multiple countries, offering tailored screening programs and global data access.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for First Advantage.
First Advantage didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role