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Confirmed Account Manager at Aircall - ApplyBlast

Confirmed Account Manager

Aircall

1 month ago

3.2 on Glassdoor

New York, New York, United States

Hybrid

Full Time

Manager

0 applicants

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About this role

The Confirmed Account Manager at Aircall is responsible for owning the post‑sale lifecycle, driving net revenue retention through renewals, expansions, and churn mitigation, and acting as the trusted advisor for customers. The role blends consultative relationship management with quota‑carrying sales, requiring cross‑functional collaboration to ensure adoption, deliver value, and influence product direction.

Responsibilities

Own Net Revenue Retention and drive renewals and expansions
Develop and execute account expansion strategies
Partner with Customer Engineering to ensure adoption milestones

Skills

About Aircall

aircall.io

Headquarters

New York, New York, United States

Company Size

501-1000 employees

Founded

2014

View Profile

Aircall is an AI-powered customer communications platform for SMBs and enterprises that unifies voice and messaging channels with intelligent AI Agents and AI Assistants for sales and support teams. The platform offers features including real-time coaching, live transcription, automated CRM updates, AI voice agents, and 24/7 autonomous customer coverage. It integrates with 250+ CRM and helpdesk tools including HubSpot and Salesforce, and is trusted by 23,000+ companies worldwide.