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Congress Team Leader - Pharma at American Express Global Business Travel - ApplyBlast

Congress Team Leader - Pharma

American Express Global Business Travel

3 months ago

4.0 on Glassdoor

United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Congress Team Leader directs and coaches personnel to ensure customer service levels and deliverables for pharma accounts are achieved. This role involves overseeing congress planning, managing a team of 8 to 14 employees, and handling special projects related to registration and budget development. The leader acts as a subject matter expert in forecasting, costing, and budgeting while ensuring healthcare compliance.

Responsibilities

Direct and coach assigned personnel to achieve customer service levels
Oversee congress planning tasks and manage team registrations
Evaluate staffing models to ensure appropriate levels are in place
Conduct team trainings and manage special projects for pharma accounts
Strategize with operations leadership to manage financial and operational measures