Connection Representative
Genworth(25 days ago)
About this role
The CareScout Connection Representative is a remote U.S. role supporting CareScout’s mission to simplify the long-term care experience by acting as an expert resource within the CareScout Quality Network. The position represents a CareScout (Genworth) team member who helps ensure families can access appropriate long-term care options and educational resources.
Required Skills
- Call Handling
- Customer Service
- Active Listening
- Care Matching
- Negotiation
- Time Management
- Multitasking
- Documentation
- MS Office
- Conflict Resolution
About Genworth
genworth.comGenworth is a financial services company specializing in long-term care insurance and related solutions. With a focus on helping individuals plan for and manage their long-term care needs, Genworth offers a range of products including care funding and care services. The company is committed to providing innovative financial solutions and customer support to address the complexities of aging and healthcare costs as individuals plan for their future. Genworth aims to empower customers with the knowledge and tools necessary for effective care planning.
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