CONSULTOR TÉCNICO DE ATENDIMENTO PL. - CUSTOMER EXPERIENCE (33381-33385)

Bosch Group

12 days ago

São Paulo, SÃO PAULO, Brazil

Hybrid

Full Time

Senior

0 applicants

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About this role

A Technical Support Consultant in Customer Experience will handle critical complaints on public platforms, collaborate with legal teams on judicial cases, and manage urgent issues impacting brand image and safety.

Skills

Qualifications

Bachelor's Degree in Mechanical Engineering, Mechatronics, Electrical Engineering or related fieldsExperience in automotive products and mechanical systemsExperience in customer service in automotive post-sales or high-level technical supportExperience in managing critical complaints and acting on public platforms (Reclame Aqui, Procon, judicial channels)Experience in working with legal teams and crisis management

About Bosch Group

bo-sch-group.de

Bosch Group is a global engineering and technology company that supplies products and services in mobility, industrial technology, consumer goods, and energy and building technology. Its businesses include automotive components, power tools, household appliances, software, and digital solutions for industrial and commercial customers worldwide.