Contact Center Account Consultant I
Virginia Credit Union(1 month ago)
About this role
An entry-level Contact Center Account Consultant I at a credit union serves as a front-line member-service representative who handles inbound member interactions and represents the credit union. The role focuses on supporting member account needs, promoting the organization, and maintaining adherence to enterprise policies and compliance training. It works closely with team members and supervisors to meet department objectives and service standards.
Required Skills
- Phone Support
- Customer Service
- Cross-Selling
- Computer Skills
- Attention To Detail
- Time Management
- Problem Solving
- Communication
Qualifications
- High School Diploma
About Virginia Credit Union
vacu.orgWelcome to Virginia Credit Union. We're here to help you take control of your finances with affordable services, knowledge and opportunities for you to take your money further and reach your goals sooner.
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