Contact Center Associate 2 (H)
Alumni Network Job Board(1 month ago)
About this role
A Contact Center Associate 2 at the University of Miami/UHealth Connect is an experienced contact center professional working remotely to support patient-centered services across the UHealth system. The role serves as a subject matter expert, mentors peers, and upholds high standards of quality, productivity, and patient experience within the health system.
Required Skills
- Patient Service
- Appointment Scheduling
- Patient Registration
- Insurance Verification
- Epic
- Medical Triage
- Training
- HIPAA Compliance
- Communication
- Attention To Detail
Qualifications
- High School Diploma or Equivalent
About Alumni Network Job Board
miami.eduThe University of Miami is a private research university in Coral Gables, Florida, serving more than 16,000 students from around the world. It is a vibrant, diverse academic community focused on teaching and learning, the discovery of new knowledge through research, and service to the South Florida region and beyond. UM offers a wide range of undergraduate, graduate, and professional programs with an emphasis on interdisciplinary scholarship, innovation, and community engagement.
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