mercbank

Contact Center Banker

mercbank

2 months ago
West Branch, MI
Hybrid
Full Time
Junior
0 applicants
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About this role

Join Mercantile Bank as a Full Time Contact Center Banker to enhance customer onboarding and banking experiences through digital platforms, combining innovative solutions with personalized service. The role involves engaging with customers via various communication channels, supporting account onboarding, and deepening customer relationships.

Skills

Qualifications

High School Diploma or GED1-3 years of experience in customer service or sales
mercbank

About mercbank

mercbank.com

Mercantile Bank offers a full spectrum of personal, business, and mortgage banking solutions. Its products include checking and savings accounts, loans, credit cards, and digital banking tools. The bank emphasizes secure and convenient banking experiences tailored to individual needs. In short, Mercantile Bank aims to be a flexible financial partner for everyday banking and long-term financial goals.

About mercbank

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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