Barclays
The Contact Center Cloud Engineer, VP role involves overseeing the design and maintenance of cloud-based Contact Centre solutions while guiding engineers to build and integrate LLM-powered conversational IVR experiences. This position requires leading a team of eight software developers to solve complex contact center problems, optimize sentiment analysis, and command the development of end-to-end omnichannel solutions. The role focuses on enhancing IVR software engineering processes and mentoring team members to drive continuous improvement and technical excellence.
Company Size
51-200 employees
Barclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Barclays.
20% below the average for this role
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