Ameriprise Financial
The Contact Center Engineer designs, implements, and enhances enterprise contact center technologies, serving as a subject matter expert for Cisco platforms, conversational AI, and customer experience solutions. This role involves collaborating with business stakeholders to translate requirements into technical solutions, integrating contact center systems with enterprise applications, and supporting modernization efforts. The position requires strong technical expertise in contact center technologies, IVR design, and customer experience optimization.
Company Size
1-10 employees
Ameriprise Financial is a leading financial services company with more than 10,000 advisors dedicated to helping individuals and families achieve their financial goals. The company offers personalized financial planning, wealth management, retirement planning, and investment advisory services. With over 125 years of experience, Ameriprise provides clients with one-to-one financial advice, diversified portfolio recommendations, and ongoing goal-tracking support.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ameriprise Financial.
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