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© All Rights Reserved. ApplyBlast.com
RingCentral
The Contact Center Expert – Workforce Management provides deep, hands‑on expertise in workforce management and quality monitoring for RingCentral customers. Engaged by Technical Success Managers, the role leads focused, time‑bound engagements such as platform health checks, forecast reviews, schedule assessments, and QM configuration, delivering actionable recommendations and product feedback. This position requires extensive experience configuring WFM and QM platforms in enterprise environments.
Headquarters
Belmont, California, United States
Company Size
5001-10000 employees
Founded
1999
RingCentral is a cloud communications company that provides business phone, messaging, video meetings, and contact center solutions. Its platform helps organizations manage enterprise communications and customer interactions through unified communications and collaboration software. RingCentral operates in the SaaS and cloud communications industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for RingCentral.
RingCentral didn’t post a salary, so this is our estimate from similar listings.
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