Contact Center Helpdesk Specialist
Mellon Group of Companies(4 months ago)
About this role
Mellon Albania is part of the Mellon Group of Companies, providing front-end and back-end transaction solutions and services since 2004. The Contact Center Helpdesk Specialist is a customer-facing role supporting the company's client service objectives within its transaction services operations.
Required Skills
- Customer Service
- Communication
- English
- PC Skills
- Teamwork
- Problem Solving
- Electronic Transactions
Qualifications
- Bachelor's Degree
- High School Diploma
About Mellon Group of Companies
mellongroup.comMellon Group of Companies is a dynamic multinational organization specializing in technology solutions, contact center, and outsourcing services designed to enhance transaction facilitation and interactions for businesses with a strong consumer focus. Their comprehensive offerings include a variety of technological solutions such as payment processing, big data analytics, digital transformation, and customer management systems. With a commitment to innovation, Mellon Group aims to help organizations streamline operations and improve customer experiences across various industries.
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