Contact Center Executive
HBX Group(1 year ago)
About this role
A Contact Center Executive at HBX Group provides client support within the Global Contact Center, assisting tour operators, travel agencies, and end customers to help deliver unique holiday experiences. The role is based in Cancun and is part of HBX Group’s customer-facing operations supporting bookings and client interactions. The position sits within a tech-driven, international travel company focused on connecting accommodation, transport, activities and payments.
Required Skills
- Customer Service
- Communication
- Phone Support
- Email Support
- Documentation
- Attention To Detail
- Escalation
- Microsoft Office
- Multitasking
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