Asesor Del Contact Center Retencion
Millicom(4 years ago)
Fernando de la Mora, ParaguayOnsiteFull TimeJunior$50,687 - $68,452 (estimated)Customer Service
Apply NowAbout this role
A Contact Center Retention Advisor at Tigo works within the company's contact center to help maintain customer relationships and reduce churn. The role supports Tigo's mission of connecting people and improving communities by engaging with customers and representing the brand in customer-facing interactions.
Required Skills
- Negotiation
- Market Knowledge
- New Technologies
- Customer Retention
- Conflict Resolution
- Surveys
- Training
- Technical Escalation
- Chat Support
- Communication
+2 more
Qualifications
- University Student (Early Years) - Administration/Commercial Engineering/Marketing/Psychology/Systems Analysis/Computer Engineering or similar
- Intermediate English
About Millicom
millicom.comMillicom is a leading provider of fixed and mobile telecommunications services dedicated to markets in Latin America
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