Wellby Financial
The Contact Center Lead at Wellby Financial Credit Union supports Member Service Representatives by handling escalated inquiries, providing coaching and training, and ensuring operational excellence. The role involves managing team schedules, resolving complex financial issues, and maintaining compliance with banking regulations and fraud prevention measures.
Headquarters
Houston, Texas, United States
Company Size
201-500 employees
Founded
1961
Wellby Financial helps Houstonians and beyond achieve financial prosperity with checking, savings, loans, mortgages, and wealth planning designed for you.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wellby Financial.
59% below the average for this role
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