Apex Service Partners
The Contact Center Leader drives strategic initiatives to elevate customer experience, operational performance, and revenue growth for Apex Service Partners' Indiana market. This role involves leading and developing a team based in Indianapolis, managing complex customer concerns, and implementing data-driven strategies to optimize staffing and service delivery. The position requires balancing daily operational oversight with long-term planning to ensure alignment with business objectives across multiple partner locations.
Apex Service Partners is a holding company that partners with and acquires residential and commercial HVAC, plumbing, and electrical service businesses. It provides operational, financial, and strategic support to its portfolio companies while allowing local brands to continue operating independently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Apex Service Partners.
6% above the average for this role