Contact Center Manager (Arlington, VA)
Ennoble Care
About this role
Ennoble Care is seeking a Contact Center Manager to own the performance and optimization of its communications platforms and CRM systems across 15+ offices and 11 states. The role focuses on improving call center outcomes (answer rate, abandon rate, NPS) and ensuring systems support high-performing intake operations. The position reports to the CISO and is based onsite in Arlington, VA.
Skills
About Ennoble Care
ennoblecare.comEnnoble Care is a senior in-home care provider delivering personalized at-home services including primary care, palliative care, and hospice support to help older adults remain comfortable and supported in their homes. They focus on tailored care plans that combine clinical and compassionate nonclinical support, coordinating with families and other providers to manage chronic conditions and end-of-life needs. Ennoble emphasizes dignity, comfort, and continuity of care so seniors receive the right level of support as their needs change.
Recent company news
Claim DepotEnnoble Care Data Breach Lawsuit Investigation
Nov 24, 2025
Hospice NewsResurgia Health Solutions Merges with Ennoble Care
May 21, 2024
Claim DepotEnnoble Care Data Breach: Sensitive Information Exposed
Nov 24, 2025
Home Health Care NewsHome-Based Primary Care Organizations Clare Medical, Ennoble Care Agree To Merge
Apr 9, 2024
The HIPAA JournalData Breaches Announced by Ennoble Care & Circa Health; Dermatology Associates of Concord
Nov 28, 2025
About Ennoble Care
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ennoble Care.
Salary
$72k – $97k
per year
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