Contact Center Manager
Energycapitalcreditunion
About this role
This position oversees the operational management of the Contact Center, ensuring high-quality member service, regulatory compliance, and achievement of organizational goals. Responsibilities include staff supervision, process improvement, performance analysis, and strategic planning.
Skills
About Energycapitalcreditunion
eccu.netEnergy Capital Credit Union (ECCU) is a member-owned financial cooperative headquartered in Houston, Texas, providing personal and small‑business banking services. ECCU offers checking and savings accounts, online and mobile banking, consumer loans (including auto and home equity), mortgages, and card services. The credit union emphasizes local branch access, community-focused service, and member benefits like competitive rates and personalized financial guidance. Prospective members can contact ECCU or visit branch locations to learn about eligibility and join.
About Energycapitalcreditunion
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Energycapitalcreditunion.
Salary
$35k – $50k
per year