Contact Center Manager
Athene
About this role
A Contact Center Manager at Athene leads a team of frontline Customer Service Representatives, focusing on delivering high-quality service across multiple channels. The role involves coaching, operational execution, and driving continuous improvement in customer and employee experience.
Skills
Qualifications
About Athene
athene.comLive retirement with financial freedom that Athene's annuities, services & expertise can provide. Athene, the leading annuity provider that’s driven by your goals.
Recent company news
Stock TitanNew Athene Aviator annuity aims to simplify long-term retirement growth
2 days ago
Center for Economic and Policy ResearchYou Bet Your Life (Insurance): Private Equity Comes For Your Annuity
1 week ago
The Manila TimesAthene Launches Fixed Indexed Annuity Combining Long-Term Growth Potential with a Simplified Customer Experience
2 days ago
InsuranceNewsNetAnnuities are for everyone — With Mike Downing co-president of Athene USA
Nov 1, 2025
Bloomberg.comHow Private Equity Got Its Hands on Billions in Americans’ Retirement Money
Nov 17, 2025
About Athene
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Athene.
Salary
$118k – $173k
per year