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© All Rights Reserved. ApplyBlast.com
ClearCaptions LLC
The Contact Center Platform Analyst administers, configures, and optimizes contact center platforms like NICE CXone and RingCentral to support efficient daily operations and strategic goals. The role involves monitoring platform performance, executing same-day configuration changes, and partnering with vendors to implement feature launches and process improvements. Additionally, the analyst coordinates cross-functional initiatives with Workforce Management, IT, and Operations to ensure successful system rollouts and operational readiness.
Headquarters
Antioch, Tennessee, United States
Company Size
201-500 employees
Founded
2011
ClearCaptions provides real-time captioning for telephone conversations, offering caption phones and apps that display text of calls for people with hearing loss. Funded through FCC programs, the service supplies devices and setup at no cost to eligible users—often seniors—so they can understand calls more easily. ClearCaptions emphasizes quick, easy installation and customer support to help users start using captioned calling right away.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ClearCaptions LLC.
ClearCaptions LLC didn’t post a salary, so this is our estimate from similar listings.
29% below the average for this role
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