Contact Center Representative
Nawy Real Estate(11 months ago)
About this role
An entry-level Customer Support Representative who serves as a primary point of contact for customers and helps uphold the company's service standards and reputation. The role supports the customer support team in maintaining customer satisfaction and accurate records across communication channels.
Required Skills
- Phone Communication
- Verbal Communication
- Written English
- Active Listening
- CRM Familiarity
- Complaint Management
- Social Moderation
- Data Entry
- Customer Orientation
Qualifications
- Bachelor's Degree
About Nawy Real Estate
nawy.comNawy is a leading real estate platform in Egypt, specializing in connecting buyers, sellers, and investors to premium properties. With a comprehensive portfolio that includes listings in coveted areas such as New Cairo and the North Coast, Nawy offers users the ability to filter property searches based on price and location. Founded in 2016 by Mostafa Beltagy, Nawy is recognized for its innovative approach to real estate, making it a trusted broker in the Egyptian market.
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