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Contact Center Representative at Athene - ApplyBlast

Contact Center Representative

Athene

28 days ago

3.8 on Glassdoor

West Des Moines, Iowa, United States

Onsite

Full Time

Junior

0 applicants

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About this role

As a Contact Center Representative, you will serve as the front line of outstanding service by handling 45-55 inbound calls daily from clients and financial professionals. The role involves processing a variety of transactions, educating customers on products, and providing detailed information regarding individual policies. This position is eligible for quarterly and yearly incentives.

Responsibilities

Process inbound calls and requests from agents and policy owners
Educate customers on annuity products and answer complex inquiries
Document responses and process policy transactions such as beneficiary changes

Skills

About Athene

athene.com

Headquarters

West Des Moines, Iowa, United States

Company Size

1001-5000 employees

Founded

2009

View Profile

Live retirement with financial freedom that Athene's annuities, services & expertise can provide. Athene, the leading annuity provider that’s driven by your goals.