Contact Center Service Advisor
PSECU(1 day ago)
About this role
The Member Experience Contact Center Service Advisor provides excellent support to members by handling transactions, inquiries, and digital support via multiple channels, serving as a key point of escalation and leveraging product knowledge to enhance member self-service and satisfaction.
Required Skills
- Customer Service
- Account Management
- Communication
- Problem Solving
- Digital Support
- Financial Transactions
- Conflict Resolution
- Compliance
- Knowledge Base
- Team Support
Qualifications
- High School
About PSECU
psecu.comAchieve more with PSECU's digital-first banking. Get real-time access from anywhere, fewer fees, and more benefits. Join now to enjoy exclusive offers, competitive rates, and excellent member service. Experience trusted banking with a human touch.
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