Senior Contact Center Representative
Mirastar FCU
About this role
A Senior Contact Center Representative at Mirastar Federal Credit Union serves as an experienced point of contact for members via phone and digital channels, representing the Mirastar experience. The role focuses on supporting productivity, quality control, compliance, and providing leadership and guidance to contact center staff while handling member account activity and basic financial transactions.
Skills
Qualifications
About Mirastar FCU
mirastarfcu.orgMirastar Federal Credit Union (Mirastar FCU) is a not‑for‑profit, member‑owned credit union serving Californians with a mission to provide equitable access to banking services, financial tools, and education. The institution provides consumer banking products—such as savings and checking, loans and mortgages—along with digital banking and member-focused financial education to help people build financial health. As a community‑driven organization, Mirastar emphasizes local service, member ownership, and programs that support economic mobility across its California field of membership.
Recent company news
The Business JournalsRedwood Credit Union jumps to No. 2 spot on Bay Area list with $9.5B in assets
Dec 12, 2025
Yahoo FinanceMirastar Federal Credit Union Celebrates 75th Birthday, Honors Legacy of Service and Community Impact
Jun 9, 2025
The Manila TimesMirastar Federal Credit Union Surpasses $1 Billion in Assets
1 month ago
InvestopediaThis 5-Month CD Offers 4.45% APY—Plus 8 More Standout Rates for October 2025
Oct 14, 2025
About Mirastar FCU
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mirastar FCU.
Salary
$130k – $174k
per year
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