Orange
The Contact Center Sr Specialist role at Orange Business focuses on elevating customer service experiences by resolving complex technical issues and integrating advanced contact center technologies. This position involves managing incident responses, optimizing platform features, and providing operational support for solutions like Genesys Cloud CX and NICE CX One. The specialist collaborates with internal teams and external vendors to ensure operational excellence and drive continuous improvement in customer interactions.
Headquarters
Issy-Les-Moulineaux, Île-De-France, France
Company Size
10001+ employees
Founded
1988
Orange is a multinational telecommunications company that provides mobile, broadband, fixed-line, and enterprise communication services. The company serves consumers, businesses, and public-sector organizations with connectivity, digital services, and IT solutions across multiple countries.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Orange.
Orange didn’t post a salary, so this is our estimate from similar listings.