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© All Rights Reserved. ApplyBlast.com
Institute of Electrical and Electronics Engineers
The Contact Center Supervisor leads the day-to-day service experience for IEEE members, volunteers, customers, and staff while fostering an accountable, supportive, and collaborative team environment. Reporting to the Contact Center Sr. Manager, the role involves supervising 5–10 employees, managing real-time quality monitoring, coaching, workload management, and service escalations to ensure high-satisfaction, first-contact resolution. The position requires balancing people leadership with operational priorities in a fast-paced contact center environment.
Headquarters
Piscataway, New Jersey, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Institute of Electrical and Electronics Engineers.