Rural King
The Contact Center Traffic Analyst manages scheduling, forecasting, and real-time operations to ensure staffing levels align with business needs. This role involves analyzing performance data, optimizing workforce efficiency, and partnering with leadership to maintain service levels and support a positive customer and associate experience.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rural King.