Contact Centre Representatives

BOUNCE is seeking a Contact Centre Representative to serve as the primary point of contact for guests, handling inquiries via phone, email, and webchat to deliver exceptional customer experiences. This high-energy role requires a proactive individual who thrives on connecting with people, solving problems, and maintaining a positive attitude in a fast-paced environment. The position involves working varied hours between 9 AM and 7 PM, Monday to Friday, with one weekend shift per week. Candidates should have at least one year of relevant experience and possess strong communication, tech-savviness, and resilience skills.