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Content Services Support Associate I at Syndigo - ApplyBlast

Content Services Support Associate I

Syndigo

8 days ago

3.5 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Content Services Support Associate I serves as the primary liaison between Customer Care and Production teams to investigate and resolve client claims and requests. This role involves analyzing internal and external requests, coordinating cross-functional efforts, and driving timely resolutions while ensuring compliance with production standards. The position also contributes to continuous process improvement and operational excellence through effective communication and collaboration.

Responsibilities

Analyze and resolve client claims and requests
Coordinate cross-functional teams to drive timely resolutions
Identify recurring claim trends and propose process enhancements

Skills

About Syndigo

syndigo.com

Headquarters

Chicago, Illinois, United States

Company Size

1001-5000 employees

Founded

1973

View Profile

Syndigo offers a Product Experience Cloud that helps manufacturers, retailers, and distributors centralize product data, manage digital assets, and optimize product content across channels. The platform combines product information management (PIM), master data management (MDM), digital asset management, and content syndication to accelerate time‑to‑market, ensure compliance, and deliver consistent product experiences. Customers use Syndigo to standardize and govern product data, automate workflows, and distribute enriched content to e‑commerce sites, retailers, and marketplaces.