Content Specialist & Trainer
Koalafi
About this role
An early-career Content Specialist & Trainer on the Agent Enablement team creating and maintaining support content that helps Customer and Merchant Support teams deliver confident, high-quality service. The role partners with content strategy, Guru administration, and subject matter experts to translate complex processes into clear, usable knowledge articles and job aids. This position offers growth toward content strategy, training, or enablement while directly impacting agent efficiency and customer outcomes.
Skills
Qualifications
About Koalafi
koalafi.comKoalafi is a fintech that provides transparent lease‑to‑own and point‑of‑sale financing designed for non‑prime consumers, enabling access to life‑improving purchases. Its digital platform offers flexible, easy-to-understand payment plans with fast, online approvals and straightforward disclosures. Koalafi works with merchants and dealers to integrate financing at checkout, helping increase conversions and average order value while expanding credit access. The company emphasizes consumer-friendly terms and responsible alternative lending for underserved borrowers.
Recent company news
citybizPatrick Moore Joins Koalafi as Chief Executive Officer
1 day ago
PR NewswireKoalafi Integration with Synchrony Business Center Expands Financing Options for Non-Prime Consumers
1 month ago
citybizKoalafi Expands Executive Team and Board
Apr 16, 2025
The Business JournalsRichmond Inno - Glen Allen fintech Koalafi names Eric Kobe its new chief exec
Sep 25, 2024
PR NewswireKoalafi appoints Eric Kobe as CEO
Sep 23, 2024
About Koalafi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Koalafi.
Salary
$58k – $78k
per year