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Content Specialist & Trainer at Koalafi - ApplyBlast

Content Specialist & Trainer

Koalafi

10 months ago

4.4 on Glassdoor

Richmond, VA

Onsite

Full Time

Junior

3 applicants

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About this role

An early-career Content Specialist & Trainer on the Agent Enablement team creating and maintaining support content that helps Customer and Merchant Support teams deliver confident, high-quality service. The role partners with content strategy, Guru administration, and subject matter experts to translate complex processes into clear, usable knowledge articles and job aids. This position offers growth toward content strategy, training, or enablement while directly impacting agent efficiency and customer outcomes.

Skills

Qualifications

Degree in CommunicationsDegree in EnglishDegree in Learning & Development

About Koalafi

koalafi.com

Headquarters

District Of Columbia, United States

Company Size

201-500 employees

Founded

2014

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Koalafi is a fintech that provides transparent lease‑to‑own and point‑of‑sale financing designed for non‑prime consumers, enabling access to life‑improving purchases. Its digital platform offers flexible, easy-to-understand payment plans with fast, online approvals and straightforward disclosures. Koalafi works with merchants and dealers to integrate financing at checkout, helping increase conversions and average order value while expanding credit access. The company emphasizes consumer-friendly terms and responsible alternative lending for underserved borrowers.