Customer Service Representative
Koalafi
About this role
Koalafi is hiring a Customer Service Representative to support its lease-to-own financing customers and help scale the business. The role serves as a primary point of contact for inbound and outbound customer communications, addressing account questions and escalating issues as needed. This position offers the opportunity to grow with the company and contribute to improving the customer experience.
Skills
About Koalafi
koalafi.comKoalafi is a fintech that provides transparent lease‑to‑own and point‑of‑sale financing designed for non‑prime consumers, enabling access to life‑improving purchases. Its digital platform offers flexible, easy-to-understand payment plans with fast, online approvals and straightforward disclosures. Koalafi works with merchants and dealers to integrate financing at checkout, helping increase conversions and average order value while expanding credit access. The company emphasizes consumer-friendly terms and responsible alternative lending for underserved borrowers.
Recent company news
citybizPatrick Moore Joins Koalafi as Chief Executive Officer
1 day ago
PR NewswireKoalafi Integration with Synchrony Business Center Expands Financing Options for Non-Prime Consumers
1 month ago
citybizKoalafi Expands Executive Team and Board
Apr 16, 2025
The Business JournalsRichmond Inno - Glen Allen fintech Koalafi names Eric Kobe its new chief exec
Sep 25, 2024
PR NewswireKoalafi appoints Eric Kobe as CEO
Sep 23, 2024
About Koalafi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Koalafi.
Salary
$57k – $77k
per year
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