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Conversion Enablement & Coaching Lead at Nivoda - ApplyBlast

Conversion Enablement & Coaching Lead

Nivoda

1 month ago

3.2 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

This role focuses on optimizing the conversion funnel by enabling sales representatives and improving the KYC process to drive second purchases. The position involves training reps, creating documentation, and collaborating with marketing and product teams to ensure effective onboarding and product knowledge. Key responsibilities include call scoring, coaching, and managing KYC SLAs to enhance overall conversion rates.

Responsibilities

Design and implement sales enablement programs and onboarding processes
Build and maintain conversion funnels with call scoring and KYC oversight
Coach sales representatives and managers to improve performance and compliance

Skills

About Nivoda

nivoda.com

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

2017

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Nivoda is a B2B diamond and gemstone marketplace platform serving over 10,000 jewelers worldwide, offering access to more than 2 million natural and lab-grown diamonds, gemstones, melee, and finished jewelry. The platform provides retail tools such as in-store virtual showrooms and online diamond feeds, along with services including express delivery, flexible credit terms, quality control, and consolidated shipping. Nivoda empowers jewelry retailers to sell more efficiently without holding inventory, growing their margins and streamlining their sourcing and fulfillment operations.