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© All Rights Reserved. ApplyBlast.com
NBCUniversal
The Coordinator Guest Communications role at Universal Studios Hollywood manages guest correspondence across emails, social media, and phone calls. This position handles escalations from the Guest Contact Center, investigates guest concerns, and coordinates with various departments to provide appropriate guest recovery and top-level customer service. The role requires maintaining accurate documentation in Salesforce and ensuring a strong understanding of park operations and policies.
Headquarters
New York, New York, United States
Company Size
10001+ employees
Founded
1926
NBCUniversal is a global media and entertainment company that develops, produces and markets a wide range of entertainment, news and informational content for audiences worldwide. A subsidiary of Comcast Corporation, its portfolio spans television networks and news brands, film studios, streaming services (including Peacock), and consumer experiences such as theme parks and licensing. NBCUniversal delivers content and advertising solutions across broadcast, cable, digital and theatrical distribution and is known for its iconic franchises and integrated, cross‑platform reach.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for NBCUniversal.
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